Privacy Policy

At Zoomies, we respect the privacy of our users and are committed to protecting their personal information. This privacy policy outlines the types of information we collect, how we use that information, and the measures we take to ensure the security of our users' data.

Information we collect

We may collect various types of information from our users, including but not limited to:

  • Personal information, such as name, email address, phone number, and postal address, that users provide when registering for an account, subscribing to our newsletter, or placing an order.
  • Non-personal information, such as device information, IP addresses, and browsing activity, that is automatically collected when users interact with our website or mobile applications.

How we use your information

We use the information we collect to provide our users with the best possible experience and to improve our products and services. Specifically, we may use this information to:

  • Process orders and payments
  • Communicate with users about their accounts or orders
  • Send promotional emails and newsletters
  • Analyze user behavior to improve our products and services
  • Protect against fraud and other unauthorized activity
  • Comply with legal obligations

Information sharing

We do not sell or rent our users' personal information to third parties for marketing purposes. However, we may share information with our trusted partners and service providers for purposes such as order fulfillment, payment processing, and website analytics. We may also share information if required by law or to protect our legal rights.

Data security

We take appropriate measures to protect our users' data from unauthorized access, disclosure, alteration, and destruction. This includes the use of encryption, firewalls, and other security technologies, as well as regular monitoring of our systems and procedures.

Your rights

Users have the right to access, modify, and delete their personal information at any time. They may also opt-out of receiving promotional emails and newsletters by following the instructions in the email or contacting us directly.

Updates to this policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We encourage our users to review this policy periodically for the latest information.

Contact us

If you have any questions or concerns about our privacy practices, please contact us at hello@zoomiespet.co.za